City Seasons Al Hamra Hotel

Our overall stay was good. While there were a few things missing—such as some towels and slippers—it didn't take away from the experience, and we would still consider coming back to the hotel if we visit Abu Dhabi again. We would also like to commend the hospitality of the reception staff, especially Ms. Louie and the other Kabayan. They were very accommodating, ensuring our comfort from the time we reserved our room, and even checked in with us afterward to confirm that the room met our expectations. Their attentiveness and warm service were truly commendable. Highly recommended! :) Thank you for your hospitality and for taking care of us during our visit.

We booked a family room, and it was VERY spacious. I mean, it was like a 2-bedroom apartment! Had two bathrooms too. Location was very good, very near to Corniche beach and other attractions like the Palace. Lot of shops (LuLu express, Red Tag, gift shops etc.) and restaurants nearby. Breakfast had good choices, with a live omelette station.

Room was big enough to comfortably accommodate family of 4 adults with 2 king size beds. Room and washroom was clean. Hot water in shower was available. Facility for tea and coffee was available in room. Both the rooms were big enough than the average room size and we're equipped with televisions and cable connection. The bed was comfy with clean sheets and many pillows. There were many storage options for your personal belongings. A safety locker was available. Rooms were well lit. The central air conditioning unit worked perfectly. worked The staff was very polite and helpful. Breakfast was simple and great. The location of the hotel is in city center with easy access to many supermarkets, fast food outlets, and other places of interest. Public transport such as bus and taxis were easily accessible. Hotel does arrange private trips and transport to many places of interest in and around Abu Dhabi. Hotel has restaurants located within it's premises. As we were late to check in, we gave it a miss to check the restaurants. Overall, would highly recommend this hotel for family stay. Would definitely stay again when in Abu Dhabi on my next trip.

Good hotel for location and friendly staff. We checked in every early in the morning and all the beds were ready in the spacious apartment. The concierge service took our hire rental car and valet parked it for us. A special mention goes out to our fantastic porter Arshad who was extremely helpful and went above and beyond to sort out our requests. And also to Ebrahim on the front desk, who kindly allowed us a late check out on New Years Day after a late night of fireworks and celebrations.

Mr. Ibrahim Mohamed at the check-in and check-out desk was outstanding, very professional, very welcoming, and provided excellent check-in and check-out service with a very pleasant personality and attitude... Mr. Kareem at the front desk was excellent and very helpful with a professional and pleasant attitude...The room was spacious, and clean, with nice furniture, an excellent location near restaurants and shopping places...very suitable for families. Deluxe Family Suite was an excellent choice for my family.